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Elicit and Collaborate Like a Pro! Top Tips from an Expert

Thursday, June 15, 2023 -
6:00pm to 8:15pm

IIBA Southeast Michigan

Guest Speaker:
Pamela Paterson, CBAP, PMP

Presentation Topic:

Elicit and Collaborate Like a Pro! Top Tips from an Expert


Pamela Paterson, CBAP, PMP is an international best-selling author and a senior IT business analyst consultant, having worked with +50 organizations including Red Cross, KPMG, PwC, Hewlett-Packard, and the federal government. She is an award-winning speaker, has presented to +200 events including IIBA conferences in the U.S, Europe, Canada, and Asia, and has written six books, two of them international best-sellers: Creating Requirements for Software Projects: A Business Analyst’s Guide to Requirements Management and Get the Job. Previously, Pamela taught project management at a Toronto college and has a stealth bio in communications, information design, engineering, and chemistry. She can be reached at www.pamelapaterson.com.

Topic Description:

Excellent elicitation and collaboration has been cited as one of the key success factors in optimizing and managing stakeholder relationships. As business analysts, stakeholders are our main source of information on a project, so it is critical to our success that we understand and navigate elicitation and collaboration effectively. The problem is, how do we do it? How do we overcome inherent problems such as zoomed-out, stressed-out stakeholders who don’t participate? What are the different types of stakeholders and how do we deal with each of them? What are the best techniques for each stakeholder type? Join us to learn the top techniques for effective elicitation and collaboration from Pamela Paterson, CBAP, PMP, an expert and international best-selling author in business analysis.
Learning Objectives:
In this webinar you will learn how to:

  • Prepare for and conduct effective elicitation with stakeholders
  • Manage and optimize stakeholder engagement and communication
  • Choose the correct techniques for effective elicitation and collaboration
  • Overcome the top issues in elicitation and collaboration

Register HERE

Event Details: 
IIBA Southeast Michigan Monthly Chapter Meeting
Event Location: 
Virtual via Zoom
Event Type: 
Virtual Webinar - Register Above